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Have you ever thought of adding a click to sms button to your WordPress site?
In the previous blog, I told you how a click-to-call button upgrades your site’s functionality. However, not every visitor wants to talk over a call. They do not want forms. They do not want emails. They prefer the traditional way of communication, a simple message conversation.
Yes, you guessed it right! I’m talking about sms button.
In this guide, I will show you how to add a click to SMS button in WordPress. I will use a simple and practical approach. No coding. No confusion. Just clear steps that work for real websites.
Ready to add a click to sms button to your WordPress site? Let me show you exactly how to do it with Bit Assist. This process will be done in under 5 minutes.
Before that, let me give a short intro to Bit Assist. It is one of the best WordPress chat plugins under $29. According to users, it is a great tool for improving customer communication. Many even claim that it is more powerful and easier to use than other chat plugins.
Log in to your WordPress dashboard first. Look for the Plugins menu on your left sidebar.
Click Add New. Type “Bit Assist” in the search box. Install and activate the plugin.
Head over to the Bit Assist menu that just appeared in your dashboard. Click on it to open the plugin dashboard.
Here, you’ll see a big button saying “+Añadir Widget”. Click it and give your widget a name. Think of this widget as your hub for different communication channels. It can hold multiple channels, but we’re focusing on SMS today.
Inside your newly created SMS chat widget, look for the “+Añadir canal” button. Click it to see all available options.
Bit Assist supports over 30 communication channels. Scroll through until you find SMS. Click on it.
A configuration panel opens up. This is where you add your business phone number. Make sure you cross-check your number, because customers get frustrated too quickly.
Designing Your SMS Button Widget
Now let’s make this button match your brand. Click over to the Personalización section.
Whether it’s widget position, size, colors, or shape, with Bit Assist, you can control everything. For example, do you want the SMS button in the bottom right corner? It’s easy.
Want a more customized outlook? Bit Assist supports Custom CSS.
This level of control ensures your SMS chat widget feels like a natural part of your website, not a separate portion.
Moreover, Bit Assist offers page filters, like not every page needs an SMS button. That’s why we need to apply specific rules that help you target specific pages. All you have to give is page slugs for precise control.
Another crucial setting is “Horario comercial”. Why does it matter? So that your customers know when you’re active and available for support. As nothing frustrates a customer more than sending a message into the void.
You can also trigger a widget based on a specific user action, like when someone scrolls the page. Or add attention-grabbing animations. These small movements catch visitors’ attention without being boring.
A strong call-to-action message can also make a huge difference, for example, “Hi! Have a problem? Let’s talk.”
Bit Assist comes with all these thoughtful features with which you can design your own SMS button.
Bit Assist integrates with Google Tag Manager for detailed tracking. You can set this up in the Analytics section of your widget settings.
Here, every click gets recorded, and every interaction is tracked. This data helps you understand customer behavior and optimize your communication strategy.
Additionally, you can check how your widget is performing. For this purpose, Bit Assist has a built-in Widget Analytics feature, where you can view the total no of visitors, clicks, and click rates. You get this important data within the widget. You don’t have to go to any platform.
This is how the click to sms button on the website looks:
This is one such feature that most website owners look for. Although 43.5% of websites on the internet are WordPress-based but there are still some websites that work on other platforms.
That’s why Bit Assist offers an “Publicación externa” feature, with which you can publish the click to sms button on another domain. Only by adding the domain where you want your button to appear. Copy the script code that the widget provides and paste that code just before the closing body tag on your external site.
Your sms button will appear there instantly.
That’s what Bit Assist delivers: One widget. Multiple channels. Multiple websites. All managed from your WordPress dashboard. This saves hours if you run several websites.
If your audience wants quick answers, works from phone, and is comfortable with traditional messaging methods, a click to SMS button is what you need. However, if we specifically mention the business that needs an sms button:
The Click to SMS button is great, but other messaging platforms will be even better.
For example, at present, WhatsApp has over 3 billion active users, and Telegram has 1 billion active users. Similarly, there are numerous popular chat channels, social platforms, and live chat tools that users are extensively using for their daily communication.
That’s why it is advised to add a multi channel chat widget. When you give your visitors choices, this increases customer satisfaction and reduces bounce rate.
The best part? Bit Assist allows you to add all these communication channels inside a single widget at quite an affordable price. You’ll be amazed to know that almost 24 channels are free.
Similar to a click-to-call button, sms chat widget is also effective for quicker customer support.
With an sms button, you give your website visitors a fast and easy way to reach you.
Using a plugin like Bit Assist makes setup easy and offers extra features like multi-channel options, and design control.
Start letting your customers text you today. Keep conversations natural. And grow your connections.
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